The scammers usually refer to official authorities such as the SEC or other institutions. įake Investment Proposals – This type of scam may ask you to “pay a fee” or “pay a tax” in order to release a bigger amount of funds to you. In case anyone asks you to provide this information, you can report it in our Support Center here.

employees will never ask you for your Secret Private Key or Recovery Phrase. These types of scams often result in a malicious third party recording your login details and stealing your funds. If an email asks you to go to a website and reset your password, do not do it unless you have specifically requested this. Phishing Emails or Websites – Always be wary when receiving an email that was not prompted by you. If you have any doubt, open a Support Center Ticket here to confirm the validity of a request. We will never ask for your login information, through any form of communication. We would never call you via phone or contact you via social media, and any email from us would come from an official email address ending in or. Impersonation – Someone claiming to be a employee may contact you via email, phone, or social media. Here is a list of some of the most common scams you should watch out for:

Scams and phishing attacks come in many forms in the crypto world. This information or access to your wallet should never be shared with anyone, not even with someone who says they are a employee. When it comes to ’s Wallet and platform, the most important way to protect yourself is by never sharing your Secret Private Key Recovery Phrase (also called a backup seed), your Private Key, your password, or your Wallet ID, and by setting up Two-Factor Authentication (2FA) as an extra layer of security on your account. Scams and phishing attacks are common types of fraud that seek to deceive you and take control of your assets. As with any financial product, it is your responsibility to ensure you are not putting yourself at risk for scams or phishing attacks.

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